Frequently Asked Questions
Everything you need to know about your Gracie Abrams order.
When will my order ship?
Standard orders typically process within 3-5 business days. For pre-order items, please refer to the specific ship date listed on the product page.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and selected shipping method.
What is your return policy?
We accept returns on unworn and unwashed apparel within 30 days of delivery. Please note that limited edition items and signed media are final sale.
How should I care for my Gracie Abrams apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.
Can I change or cancel my order after it's placed?
Once an order is placed, it is sent immediately to our fulfillment center. We are unable to guarantee changes or cancellations, but please contact support as soon as possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.